Privacy Policy
Last updated: January 2025
Japneet SEO Specialist ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our SEO consulting services.
1. Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you contact us for SEO consulting services, request a quote, sign up for our newsletter, or engage with our website. This may include your name, email address, phone number, business name, website URL, mailing address, and any other information you choose to provide in contact forms or during consultations.
Business Information
When providing SEO services, we may collect information about your business including industry type, target audience, business goals, current marketing strategies, website analytics data, and competitive landscape information. This information helps us develop effective SEO strategies tailored to your specific needs.
Technical Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.
Website Data
For clients receiving SEO services, we access and analyze website data including traffic statistics, search engine rankings, backlink profiles, technical SEO metrics, and content performance data. This information is essential for developing and implementing effective SEO strategies.
2. How We Use Your Information
Service Delivery
We use your information primarily to provide, maintain, and improve our SEO consulting services. This includes conducting website audits, keyword research, developing SEO strategies, implementing optimizations, monitoring performance, and providing regular reports on SEO progress and results.
Communication
We use your contact information to communicate with you about your SEO project, send project updates, share industry insights, respond to inquiries, and provide customer support. We may also send you relevant marketing communications about our services, though you can opt out at any time.
Business Operations
Your information helps us operate our business effectively, including processing payments, maintaining client records, analyzing service performance, improving our methodologies, and developing new service offerings that better serve our clients' needs.
Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes, protect our rights and interests, prevent fraud, and ensure the security and integrity of our services.
3. Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in delivering our services, such as analytics platforms, reporting tools, payment processors, and cloud storage providers. These providers are contractually obligated to protect your information and use it only for the specified purposes.
Business Transfers
In the event of a merger, acquisition, or sale of business assets, your information may be transferred to the new entity. We will provide notice of any such transfer and ensure that the receiving party maintains appropriate privacy protections.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, investigate fraud, or respond to legal requests.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission protocols, access controls, regular security assessments, and employee training on data protection practices.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information using commercially acceptable means, we cannot guarantee absolute security and cannot be held responsible for unauthorized access by third parties.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Client project data is typically retained for a minimum of three years after service completion to provide ongoing support and maintain historical records.
When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.
6. Your Privacy Rights
You have several rights regarding your personal information, including the right to access, correct, or delete your data, object to processing, request data portability, and withdraw consent where processing is based on consent. You may also opt out of marketing communications at any time.
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). Third-party analytics services may also place cookies on your device to help us understand how our website is used.
8. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.
9. International Data Transfers
Your information may be processed and stored in Canada or other countries where we or our service providers operate. We ensure that appropriate safeguards are in place to protect your information when it is transferred across borders, in accordance with applicable privacy laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
11. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website contact form or by email. We are committed to addressing your privacy concerns promptly and transparently.