Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing and using the services of Japneet SEO Specialist ("we," "us," or "our"), you ("client" or "you") accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service. These terms constitute a legally binding agreement between you and Japneet SEO Specialist regarding your use of our SEO consulting services.

2. Services Provided

Japneet SEO Specialist provides comprehensive search engine optimization (SEO) consulting services, digital marketing strategies, website audits, keyword research, content optimization, link building services, local SEO optimization, and related online marketing services to businesses in Calgary, Alberta, and surrounding areas. Our services are designed to improve your website's visibility in search engine results and drive organic traffic to your business.

Specific services include but are not limited to: technical SEO audits, on-page optimization, off-page optimization, local business optimization, content strategy development, competitor analysis, keyword research and mapping, Google My Business optimization, citation building, and ongoing SEO monitoring and reporting.

3. Service Terms and Conditions

All SEO services are provided on a month-to-month basis unless otherwise specified in a separate service agreement. Results from SEO efforts typically take 3-6 months to become apparent, and we cannot guarantee specific rankings or traffic increases. SEO is an ongoing process that requires continuous effort and adaptation to search engine algorithm changes.

Client agrees to provide necessary access to their website, analytics accounts, and other relevant platforms required to perform the agreed-upon services. Client retains full ownership of their website and content, while granting us necessary permissions to make approved optimizations.

4. Payment Terms

Payment terms are Net 30 days from invoice date unless otherwise agreed upon in writing. Late payments may incur additional fees as specified in individual service agreements. All prices are in Canadian dollars unless otherwise specified. We reserve the right to adjust pricing with 30 days written notice.

Refunds are considered on a case-by-case basis for services not yet performed. No refunds will be provided for completed work or after the first 30 days of service commencement.

5. Client Responsibilities

Clients are responsible for providing accurate and timely information necessary for service delivery. This includes website access credentials, business information, target keywords, and feedback on proposed strategies. Clients must inform us of any changes to their business model, target audience, or marketing objectives that may affect SEO strategy.

Clients agree not to engage in any activities that may negatively impact SEO efforts, including but not limited to: purchasing low-quality backlinks, keyword stuffing, cloaking, or other black-hat SEO practices without our knowledge and approval.

6. Intellectual Property

All original content, strategies, and methodologies developed specifically for your project remain your property. However, general SEO knowledge, techniques, and non-client-specific processes remain the intellectual property of Japneet SEO Specialist. Any tools, software, or proprietary methods used in service delivery remain our intellectual property.

7. Confidentiality

We maintain strict confidentiality regarding all client information, business strategies, and proprietary data. We will not disclose any confidential information to third parties without written consent, except as required by law. This confidentiality obligation continues even after termination of services.

8. Limitation of Liability

While we strive to deliver excellent results, we cannot guarantee specific search engine rankings, traffic increases, or business outcomes. Our liability is limited to the amount paid for services in the preceding 12 months. We are not liable for any indirect, incidental, special, or consequential damages arising from our services.

Search engines frequently update their algorithms, and factors beyond our control may affect website performance. We commit to adapting our strategies to these changes but cannot guarantee immunity from algorithm updates.

9. Termination

Either party may terminate this agreement with 30 days written notice. Upon termination, client will receive all completed work and a final report of activities performed. Payment for all services rendered up to the termination date remains due and payable.

10. Governing Law

This agreement is governed by the laws of Alberta, Canada. Any disputes arising from this agreement will be resolved through arbitration in Calgary, Alberta, according to the rules of the Alberta Arbitration Act.

11. Changes to Terms

We reserve the right to modify these terms at any time. Clients will be notified of significant changes via email. Continued use of our services after notification constitutes acceptance of the modified terms.

12. Contact Information

For questions regarding these terms of service, please contact us through our official website contact form or email. We are committed to addressing any concerns promptly and professionally.